Life with a 20-something IT support technician from the Philippines in MMMiii! (try saying that out loud, she suggests).
Mi joins the globalisation discussion in her latest post, where she mentions how some customers she deals with prefer to be answered by agents in the USA instead of the Philippines or other countries. As long as you do the job and solve the problem, Mi says, it shouldn’t matter where you’re located. Unfortunately, some customers don’t feel this way.
The site has an Asian feel and Mi decorates her posts with animated Manga cartoons images such as the one above.
